Keep tabs at myh2o

Council is reminding property owners, businesses and rental tenants they can keep tabs on their water use at council’s free myh2o website (

The reminder is timely as the latest round of water notices show an increase in consumption across the board.

The average residential property consumption is up by 20.5 per cent, compared to the same billing period last year.

This billing period, from September to February, was particularly hot and dry in the first half prompting high water usage.

Director of Engineering and Commercial Infrastructure Jason Devitt said the myh2o website gave clients the tools to better manage water consumption.

“The myh2o website shows you how much water you’re using each day, how much it’s costing you and you can put plans in place to save,” he said.

“You can also set water consumption targets and if you go over you are sent a message via email or SMS.”

In the last 12 months, more than 35,000 water leak notifications were sent to customers via email, letter and SMS.

“By signing up to the myh2o website you are alerted to water leaks at your property straight away”, Mr Devitt said.

“You can avoid expensive water bills by monitoring your usage on the myh2o website.”

More than 12,000 residents have signed up to council’s award-winning website.

You can sign up at, over the phone on 1300 MACKAY (622 529) or in-person at any one of council’s Client Service Centres.

All water notices are due on the 20 June 2018.