Frequently asked questions

Who can apply?

Mackay Regional Council is an equal employment opportunity employer who values diversity. We encourage applications from all backgrounds including women, mature age applicants, school leavers and members of indigenous and other minority groups.

I'm a mature aged person; do you accept applications from a mature person?

Yes, we encourage mature age applicants to apply as we employ on a merit based recruitment process.

I'm under 18 years of age; do you accept applications from someone under 18 years of age?

Yes, we accept applications from applicants under the age of 18 for certain positions, however, consent from your parent or guardian must be obtained prior to application.

If you are under the age of 18 and successful in obtaining an apprenticeship or traineeship, your parent or guardian will be required to attend the medical process and sign relevant documentation upon commencement.

I'm currently completing an apprenticeship; do you accept applications from current apprentices?

The recruitment process is based upon merit and we will consider all applications submitted for the role equally.

What if I am unable to attend an assessment centre or interview?

As outlined in the recruitment process applicants must be available to attend the assessment centre and interviews on the scheduled date.

What does the assessment centre involve?

The assessment centre may involve tasks such as literacy and numeracy testing and group activities to allow your problem solving, communication and teamwork skills to be assessed.

If you require assistance with reading or writing, please advise the Mackay Regional Council staff member who contacts you to confirm your attendance at the assessment centre so suitable arrangements can be made prior to the day.

If I don’t have access to a computer how do I apply?

Applications are only accepted via online submission. This will require the use of a desktop computer or laptop as tablets and smartphones aren’t compatible with the Mackay Regional Council e-Recruitment online submission software. There are computer facilities available at local libraries or if you are registered with a local job agency they can assist you with your online submission.

What will my salary be?

Your salary will be in accordance with the Order Apprentices & Trainees Wages & Conditions 2013 Award.

What will my hours be?

Your weekly ordinary hours of work can be 36.25 hours or 38 hours per week in accordance with the current Mackay Regional Council Certified Agreement. These hours will be worked during council’s normal office hours of 6.00am to 6.00pm on Monday to Friday. Certain apprenticeships or traineeships will require you to work nights and weekends.

How do I apply?

To submit your application online, please log on to the Mackay Regional Council website, choose the current vacancies link under the careers tab and submit your application online using the prompts.

Note; your application will require you to submit the documentation below:

  • Current covering letter outlining your interest in applying for the position
  • A current up to date resume
  • Copies of any relevant qualifications and/or school results

Can I apply for more than one position?

Yes, you can apply for more than one position, however please ensure you individualise your documentation to reflect the position you are applying for.

I am having difficulty logging onto the vacancy site?

If you are having difficulties logging onto the vacancy site please contact the Recruitment & Selection Team on 1300 622 529 for assistance.

How long is the traineeship or apprenticeship?

The length of apprenticeships and traineeships varies depending on the type of position and qualification you are successful in.

Traineeships are generally 12 to 24 months and apprenticeships are generally 36 to 48 months.

When will I hear about my application?

Mackay Regional Council aims to contact applicants two to three weeks from the closing date of submisssions to advise how their application is progressing.

Remember to check your junk or spam folders for emails.

The full apprentice and trainee recruitment process can take two to three months to be completed.

When will I start?

Successful applicants for the 2018 Apprentice & Trainee Intake will be required to start late February – early March, 2018.