The call centre can be contacted on 1300 MACKAY (1300 622 529) or +61 7 4961 9444 for international callers.

The call centre can provide a wide range of information on topics including:

  • Rates and water billing
  • Finding a lost pet
  • General enquiries

Hours of operation

Monday to Friday from 8am to 5pm.

All other times for emergencies only.