Accommodation
Currently there are nine accommodation venues listed as part of the Accessible Mackay Project:
- Clarion Hotel Mackay Marina
- Coral Cay Resort Motor Inn
- Dolphin Heads Resort
- Farview Country Tavern and Motel
- Mackay Grande Suites
- Seabreeze Resort Hotel
- Shamrock at Mackay
- Windmill Motel and Reception Centre
Clarion Hotel Mackay Marina
Location: Mulherin Drive, Mackay Harbour
Phone: 07 4955 9400
Website: www.mackaymarinahotel.com
Direction and distance from City Centre:
- six km north, at the Mackay Marina
Number of rooms deemed as accessible by Clarion Hotel:
- three (various floors, all situated near fire exits with ramps)
Other facilities provided at Clarion Hotel:
- conference facilities
- restaurant
Accessible room facilities:
- air-conditioning (includes reverse cycle for heating), en-suite, refrigerator, tea/coffee making facilities, hot plate, microwave, mini-laundry facilities in bathroom, business service
Accessible amenities:
- laundry and laundry service can be arranged, room service, business service
Reception area:
- entry ramp, automatic glass doors
External access to suite:
- three wheelchair accessible parking bays on ground level minimum 3200mm width, one wheelchair accessible parking bay on upper level 2430mm height clearance, direct access to hotel via door off upper level carpark, internal lift with buttons on side panels, 800mm minimum clear door opening width into suite, doors operated by key tags with lever handle height 1100mm and closers, lip on to balcony from suite
Bedroom/unit internal spaces:
- 750mm clear space from bed to wall, bed can be moved, bed height 530mm and can be raised, bench height 850mm, lip on to balcony from suite
Bathroom/toilet:
- 800mm clear door opening width to bathroom, no lip or step from bedroom to bathroom, lever handle door with no closer mechanism, space beside toilet at least 950mm, grab rails behind and beside toilet at height 800mm-810mm, switches height 900mm-1000mm, lever taps
Shower:
- no steps, lips or hobs between shower/toilet/basin, clear door opening width to shower at least 800mm, fold-down shower seat, grab rails height 800mm-810mm, hand-held shower at adjustable height, lever taps height 900mm -1000mm
Coral Cay Resort Motor Inn
Location: 16 Nebo Road, Mackay
Phone contact: 1800 191 230
Email: reservations@coralcayresort.com.au
Direction and distance from City Centre:
- two km south
Number of rooms deemed as accessible by Coral Cay Resort:
- two
Other facilities provided at Coral Cay Resort:
- conference facilities
- restaurant
Accessible room facilities:
- air-conditioning (includes reverse cycle for heating), en-suite, refrigerator, microwave, tea/coffee making facilities
Accessible amenities:
- laundry, room service, business service
Reception area:
- ramped entry with wide manual glass door
External access to unit:
- wheelchair accessible parking bays minimum 3200mm width and 2500mm height, 800mm minimum clear door opening width, lever handle with no closer
Bedroom/unit internal spaces:
- 800mm minimum clear door opening width, 700mm clear space each side of bed, bed can be moved, movable furniture to allow wheelchair manoeuvrability, bed height 500mm, coat hanging spaces within reach from sitting position, bench height 850mm
Bathroom/toilet:
- 800mm clear door opening width to bathroom, no lip or step from bedroom to bathroom, lever handle door with no closer mechanism, space beside toilet of at least 950mm, grab rails behind and beside toilet at height 800mm-810mm, switches height 900mm-1000mm, lever taps
Shower:
- no steps, lips or hobs between shower/toilet/basin, clear shower door opening width at least 800mm with open-out glass doors, fold-down shower seat, grab rails height 800mm-810mm, hand-held shower at adjustable height, lever taps height 900mm -1000mm
Dolphin Heads Resort
Location: Beach Road, Dolphin Heads
Phone: 1800 075 088
Website: www.dolphinheadsresort.com.au
Direction and distance from City Centre:
- 13 km north
Number of rooms deemed as accessible by Dolphin Heads Resort:
- one
Other facilities provided at Dolphin Heads Resort:
- conference facilities
- restaurant
Accessible room facilities:
- air-conditioning (includes reverse cycle for heating), en-suite, microwave, refrigerator, tea/coffee making facilities
Accessible amenities:
- laundry, room service, business service
Reception area:
- ramped entry, manual glass doors open during office hours (for after hours there is a phone located at height 1400mm on external wall)
External access to unit:
- access from car park to room requires entry via garden gate over pavers, 800mm minimum clear door opening width, knob handle door with key entry and closer
Bedroom/unit internal spaces:
- clear spaces beside bed of 750mm and 550mm, beds can be moved, bed height 530mm, bench height 625mm, 40mm lip on to balcony, balcony has screen door and glass sliding door with minimum clear door opening width 800mm
Bathroom/toilet:
- 800mm clear door opening width to bathroom, no lip or step from bedroom to bathroom, lever handle door with no closer mechanism, space beside toilet of at least 950mm, grab rails behind and beside toilet at 800mm-810mm, clear knee space under basin at least 680mm, large switches at height 900mm-1000mm, lever taps
Shower:
- no steps, lips or hobs between shower/toilet/basin, clear shower door opening width at least 800mm, fold-down shower seat, grab rails height 800mm-810mm, hand-held shower at adjustable height, lever taps at height 900mm -1000mm
Farview Country Tavern and Motel
Location: Chidlow Street, Farleigh
Phone: 07 4959 8126
Email: farviewcountrytav@bigpond.com
Direction and distance from City Centre:
- 11 km north (via the highway)
Number of rooms deemed as accessible by Farview Country Tavern and Motel:
- one (ground level unit)
Other facilities provided at Farview Country Tavern and Motel:
- restaurant
- function room
Accessible room facilities:
- air-conditioning, en-suite, refrigerator, microwave, tea/coffee making facilities
Accessible amenities:
- room service
Reception area:
- at drive-through bottle shop at tavern (motel units approx 50m from tavern)
External access to suite:
- wheelchair accessible parking bay 2280mm height, 800mm minimum clear door opening width, lever handle with key, no closer
Bedroom/unit internal spaces:
- 505mm space from bed to wall and bed can be moved, bed height 500mm and can be raised, bench height 720mm
Bathroom/toilet:
- 800mm minimum clear door opening width to bathroom, no lip or step, lever handle door, no closer, 950mm space beside toilet, grab rails height 800mm-810mm, at least 680mm clear knee space under basin, lever taps
Shower:
- no steps, lips or hobs into shower, clear shower door opening width at least 800mm, fold-down shower seat, grab rails height 800mm-810mm, shower at adjustable height, lever taps
Mackay Grande Suites
Location: 9 Gregory Street, Mackay (City Centre). Entry also available from Wood Street
Phone: 1300 736 246
Website: www.mackaygrandesuites.com.au
Direction and distance from City Centre:
- in City Centre, Gregory Street
Number of rooms deemed as accessible by Mackay Grande Suites:
- four (located on third floor)
- choice of one bedroom self contained suites or standard motel suites
Other facilities provided at Mackay Grande Suites:
- conference facilities
- restaurant
Accessible room facilities:
- air-conditioning (includes reverse cycle for heating), en-suite, refrigerator, hot plate and microwave (in self contained suites), tea/coffee making facilities
Accessible amenities:
- laundry and laundry service can be arranged, room service, business service
Reception area:
- ramped from Gregory Street (front entry), automatic door entry, lifts with side buttons with use of Braille and vocal prompts
External access to suite:
- wheelchair accessible parking bays on Level One accessed via ramp beside building, glass double door into building from car park
- carpeted corridors, doors have card entry at 1100mm, 800mm minimum clear door opening width, lever handle, door closer
Bedroom/unit internal spaces:
- door into separate bedroom has 800mm minimum clear door opening width, 800mm minimum clear space each side of bed, bed height 530mm and bed can be raised if necessary, kitchenette bench height 690mm, sliding glass door to balcony has at least 800mm clear door opening width and a 60mm lip
Bathroom/toilet:
- 800mm clear door opening width to bathroom, no lip or step into bathroom, lever handle door with no closer mechanism, space beside toilet at least 950mm, grab rails behind and beside toilet at height 800mm-810mm, switches height 900mm-1000mm, lever taps
Shower:
- no steps, lips or hobs between shower/toilet/basin, clear shower door opening width at least 800mm, fold-down shower seat, grab rails height 800mm-810mm, hand-held shower at adjustable height, lever taps height 900mm -1000mm
Seabreeze Resort Hotel
Location: 72 Pacific Esplanade, Lamberts Beach
Phone: 07 4955 1644
Email: info@seabreezemackay.com.au
Direction and distance from City Centre:
- nine km north
Number of rooms deemed as accessible by the Seabreeze Resort Hotel:
- two (one bedroom units)
Other facilities provided at the Seabreeze Resort Hotel:
- conference facilities
- restaurant
Accessible room facilities:
- air-conditioning (includes reverse cycle for heating), en-suite, refrigerator, microwave, tea/coffee making facilities, washer/dryer in alcove in unit
Accessible amenities:
- business service
Reception area:
- ramped entry, automatic glass sliding doors
External access to unit:
- wheelchair accessible parking bay minimum 3200mm width and 2500mm height, manoeuvrability space at front entry door 1200mm, 800mm minimum clear door opening width, lever door handle with closer
Bedroom/unit internal spaces:
- 800mm minimum clear door opening width, 700mm clear space each side of bed, bed can be moved, bed height 550mm, moveable furniture in living area
Bathroom/toilet:
- 800mm clear door opening width, no lip or step from bedroom to bathroom, knob door with no closer, space beside toilet at least 950mm, grab rails behind and beside toilet at height 800mm-810mm, switches height 900mm-1000mm, at least 680mm clear knee space under basin, lever taps
Shower:
- no steps, lips or hobs between shower/toilet/basin, clear shower door opening width at least 800mm, grab rails height 800mm-810mm, hand-held shower at adjustable height, lever taps height 900mm -1000mm
Shamrock at Mackay
Location: 48 Donaldson Street, Mackay
Phone: 07 4963 2333
Website: www.shamrockmackay.com.au
Direction and distance from City Centre:
- three km south
Number of rooms deemed as accessible by the Shamrock at Mackay:
- two
Other facilities provided at the Shamrock at Mackay:
- conference facilities
- restaurant
Accessible room facilities:
- air-conditioning (includes reverse cycle for heating), en-suite, refrigerator, tea/coffee making facilities, mini laundry facilities in room
Accessible amenities:
- business service
Reception area:
- awning clearance 2500mm, flat surface into reception with rubber mat and sliding door track height of 20mm, manual sliding glass door
External access to unit:
- wheelchair accessible parking bays minimum 3200mm width and 2500mm height, 800mm minimum clear door opening width, lever door handle with no closer
Bedroom/unit internal spaces:
- minimum 800mm space beside single bed, beds can be moved, bed height 530mm, 700mm clear knee space under writing bench, sliding door on to balcony has clear door opening width of minimum 800mm, no lip or step
Bathroom/toilet:
- 800mm clear door opening width to bathroom, no lip or step from bedroom to bathroom, lever handle door with no closer mechanism, space beside toilet at least 950mm, grab rails behind and beside toilet at height 800mm-810mm, switches height 900mm-1000mm, at least 680mm clear knee space under basin, lever taps
Shower:
- no steps, lips or hobs between shower/toilet/basin, clear shower door opening width at least 800mm, fold-down shower seat, grab rails height 800mm-810mm, hand-held shower at adjustable height, lever taps hieght between 900mm -1000mm
Windmill Motel and Reception Centre
Location: 5 Highway Plaza, North Mackay
Phone: 07 4944 3344
Website: www.windmillmotel.com.au
Direction and distance from City Centre:
- four km north
Number of rooms deemed as accessible by Windmill Resort and Reception Centre:
- four
- single and double rooms
Other facilities provided at Windmill Resort and Reception Centre:
- conference facilities
- restaurant
Accessible room facilities:
- air-conditioning (includes reverse cycle for heating), en-suite, refrigerator, tea/coffee making facilities, microwaves for longer term stays
Accessible amenities:
- laundry, room service, business service
Reception area:
- awning height clearance 3000mm, ramped entry into reception with double glass manual doors
External access to unit:
- wheelchair accessible parking bays minimum 3200mm width and 2500mm height, 800mm minimum clear door opening width with lever handle and no closer
Bedroom/unit internal spaces:
- single room – clear space beside bed of minimum 800mm one side, bed can be moved, bed height 500mm
double room - queen size bed plus single, clear space beside bed of minimum 800mm, bed can be moved, clear knee space under desk/breakfast bar 620mm
Bathroom/toilet:
- 800mm clear door opening width to bathroom, no lip or step from bedroom to bathroom, lever handle door with no closer mechanism, space beside toilet at least 950mm, grab rails behind and beside toilet at height 800mm-810mm, switches height 900mm-1000mm, lever taps
Shower:
- no steps, lips or hobs between shower/toilet/basin, clear shower door opening width at least 800mm, fold-down shower seat, grab rails height 800mm-810mm, hand-held shower at adjustable height, lever taps height 900mm -1000mm


