Contacts

Disaster Coordination Centre
Mackay Regional Council

Disaster Coordination Centre - 4951 2466 (when activated)

Customer Service Centre - 1300 MACKAY (1300 622 529)

Afterhours - 1300 MACKAY (1300 622 529)

Emergencies - Life threatening

Phone Triple Zero (000) for life threatening, critical or serious situations only.

Fire

To report a fire phone Triple Zero (000)

Mackay Rural Fire Service on 4965 6641

Power supply/outages

Dangerous situations or fallen power lines: Ergon Energy or phone 13 16 70

Loss of Supply: Ergon Energy or phone 13 22 96

Radio Station frequencies

ABC Tropical North - 101.1FM
StarFM -
101.9FM
HitFM -
100.3FM
MMM -
98.7FM
4MKAM -
1026AM
4CRMFM -
107.5FM
MY 105FM -
105.9FM

Road conditions and closures

For state-wide details visit the Department of Transport and Main Roads website.

Phone: 13 19 40

You can also phone: 1300 130 595 for 24-hour state-wide road reports or visit the RACQ Road Conditions website

Schools

For information on school closures either contact your children’s school directly or visit Education Queensland.

State Emergency Service (SES) flood and storm assistance

Phone 132 500 for help with a damaged roof, rising flood water, trees fallen on buildings or storm damage.

Tsunami warnings

Visit the Joint Tsunami Warning Centre.

Phone 1300 TSUNAMI (1300 878 6264).

Weather and warnings

Visit the Bureau of Meteorology website.

Also tune to your local radio and tv station for warnings and advice.