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Online services

Mackay Regional Council offers a wide range of services online. 

The services available include:

  • Pay an account
  • Customer requests
  • Property and development
  • Registration

Pay an account

Pay your accounts online using a credit card. Have your notice handy as you will be required to enter the reference number supplied.

Select from the following payment options:

Customer requests

Report and enquire on a wide range of issues. Contact council for urgent issues (e.g. burst water main).

Select from the following customer service options:

Property and development

Enquire on the status of building or development applications.

Only information generally available to the public is available:

For duty planner enquiries, complete a customer request:

Solicitors and conveyancers can request and pay for a range of certificates and searches online. This service requires registration and a login. If you wish to register for this service, follow the link at the bottom of the page.

If already registered then go to:

Council's GIS program provides valuable information relating to planning, landuse, services, infrastructure and community facilities. 

To enquire on property within the area go to:

Registration

Solicitors or conveyancers must register for online services prior to accessing certificates and searches: