Libraries want feedback to stay on same page as community

Published: 05 May 2021

Mackay Regional Council Libraries want your feedback and your library wish list.

Part yearly health check and part strategic planning tool, the annual Community Survey is Libraries’ way of giving the regional community a say in how their libraries operate.

The survey is live from today. Jump in and complete it online at or on paper at your local library branch.

Deputy Mayor Councillor Karen May said council were pleased with how residents were embracing our library services like never before (four in 10 residents are now members) but said there was always room to improve.

“The team has a number of ideas about what we think will make our libraries even better, but we need your feedback to ensure council and community are on the same page – we want to get it right,” Cr May said.

“Community needs, hopes and expectations of public libraries are ever-changing, and it’s important that we hear from you so we can continue to improve and deliver the services you want and need,” she said.

“This survey is important because it helps influence our future priorities and initiatives – we want the good and the bad, because all feedback helps to shape this fantastic service.”

Questions in the survey cover topics like:

  • What do you value about the library?
  • What would you like to see from your local library in years to come?
  • Do you use a library and, if not, what, if anything, would encourage you to use one more?

The survey runs until to Sunday, May 30.