A new way to pay for parking

Published: 01 Jul 2022

Council  is launching a new Mackay-branded parking app this month.

This will replace the PayStay parking app that is currently in use in Mackay’s four off-street paid car parking locations.

The new app, Mackay Parking, will be available to download from the Apple App Store and Google Play Store from July 11 and will go live on July 18.

Mayor Greg Williamson said the Mackay Parking app offered a variety of benefits for users.

“Not only is the new app customised to our region, but it will also improve customer payment experiences,” he said.

“The Mackay Parking app allows one-off transactions, so users no longer need to carry a minimum amount of money on their digital wallet.

“Simply set-up your account and upload your vehicle and payment details and you can pay for your parking as you use it.”

Use of the current parking app, PayStay, at Mackay’s paid parking spaces will cease from July 4, and the Mackay Parking app will go live on July 18.

“This means council will be offering free parking from July 4 until July 17 at council’s paid car parks,” Mayor Williamson said.

“It will be a great opportunity for residents to get out and explore what our City Centre has to offer and support our local businesses.”

Long term parking tickets will still be available, and these can be purchased through the new Mackay Parking app.

Parking tickets will also still be available through the manual ticket meters in Mid-City and Cinema car parks.

Parking fees have not changed and are 70 cents per hour, and a maximum fee of $5 per day.

Residents who have money remaining on their PayStay wallet are encouraged to contact PayStay on 1300 322 111 to organise a refund.

For more information on the Mackay Parking app visit www.mackay.qld.gov.au/mackayparking or call 1300 MACKAY (622 529).