Mackay Regional Council Christmas Closures

Call Centre 1300 MACKAY (622 529)

Council’s local call centre will close Saturday, December 23, to Monday, January 1 (inclusive) with an after-hours service operating during this time for emergency calls. For non-urgent requests and payments, visit www.mackay.qld.gov.au/request

Customer Service Centres

Mackay
Closed 4pm, Friday, December 22
Reopening 9am, Tuesday, January 2

Mirani
Closed 4pm, Friday, December 22
Reopening 9am, Monday, January 8

Sarina
Closed 4pm, Friday, December 22
Reopening 9am, Monday, January 8

Recruitment

If applying for a role with council over Christmas (www.mackay.qld.gov.au/careers), our recruitment team will be back on board from Thursday, January 11, 2024 to reply to applications and any queries.

Artspace Mackay

Closed Monday, December 4, to early May 2024 for critical facility maintenance works.  Dudley Denny City Library will host Artspace Mackay pop-up during this period.

Aquatic facilities

Mackay ARC

Closed Monday, December 25 (Christmas Day)

Bluewater Lagoon

Closed Monday, December 25 (Christmas Day)
Open every other day from 9am to 5.45pm

Memorial Swim Centre

Monday, December 25 - Closed (Christmas Day)
Tuesday, December 26 - Closed (Boxing Day)
Monday, January 1 - Closed (New Year's Day)

Pioneer Swim Centre

Monday, December 25 - Closed (Christmas Day)
Tuesday, December 26 - Closed (Boxing Day)
Monday, January 1 - Closed (New Year's Day)

Mirani Swim Centre

Monday, December 25 - Closed (Christmas Day)
Tuesday, December 26 - Closed (Boxing Day)
Monday, January 1 - Closed (New Year's Day)

Sarina Pool

Closed Monday, December 11 to Friday, December 22 inclusive (asbestos removal at the neighbouring school).
Monday, December 25 - Closed (Christmas Day)
Tuesday, December 26 - Closed (Boxing Day)
Monday, January 1 - Closed (New Year's Day)

Foodspace

Foodspace Café has relocated to the MECC North Foyer and is offering takeaways only during Artspace Mackay's temporary closure until early May 2024 for critical facility maintenance works.

Temporary location at MECC:
Closed 2pm, Friday, December 22
Reopening 9am, Tuesday, January 2

Jubilee Community Centre

Closed 4.30pm, Friday, December 22
Reopening 8.30am, Tuesday, January 2

Ken Burgess Orchid House

Closed from Friday, December 22
Reopening 10am, Monday, January 15

Mackay Entertainment and Convention Centre Box Office

Closed 4.30pm, Friday, December 22
Reopening 9am, Tuesday, January 2
Tickets for shows and events can be purchased online via themecc.com.au during this time.

Mackay Regional Botanic Gardens

Administration and Tropical Shade Garden

Closed 4pm, Wednesday, December 20
Reopening 9am, Monday, January 15

Botanic Gardens Café and Lagoons Gallery

Closed from Monday, December 25 (Christmas Day)
Reopening Wednesday, January 17 at 9am

Mackay Regional Council Libraries

Closed Sunday, December 24
All libraries will re-open as normal from Tuesday, January 2

Museums and Historical Centres

Greenmount Homestead

Closed, reopening Tuesday, April 2, 2024

Mackay Museum

Closed, reopening Thursday, April 4, 2024

Sarina Museum

Closed, reopening Tuesday, April 2, 2024

Pioneer Valley Museum

Closed on Tuesdays and Wednesday until Tuesday, April 2, 2024. Open Saturdays, 9am to 12pm with entry via the Mirani Library and subject to their Christmas closure period.

Sarina Neighbourhood Centre

Closed Friday, December 22 from 3pm, reopening Tuesday, January 2, from 9am

Sarina Sugar Shed

Open seven days a week, 9am to 4pm except:
Monday, December 25 - Closed (Christmas Day)
Tuesday, December 26 - Closed (Boxing Day)

Sarina Youth Centre

Closed Friday, December 22
Reopening Monday, January 8

Waste Facilities

Council’s waste facilities will only close for Christmas Day, except for Paget Waste Management Centre, which will be open for limited hours on Christmas Day from 6.15am to 5.45pm.

Rural transfer stations at Eungella, Gargett and Sarina will be closed Christmas Day.

Waste collection services will continue to run routine pick-ups during the Christmas holiday period. Residents are reminded to leave their wheelie bins out as normal.

Incredable Ltd (Resource Recovery Facility – drop-off) will be closed Christmas Day.

Incredable Ltd Tip Shop will be closed Friday, December 22, 2023 until Thursday, January 4, 2024 (inclusive).