Social media guidelines

Mackay Regional Council's Facebook page exists to provide information on council initiatives, facilities, events and programs.

We consider this as an important tool for council to actively engage with our community,  providing a place for discussion and an active exchange of ideas.


We endeavour to reply, where possible, within a few days, but should  you have a formal request or enquiry, we encourage you contact council on 1300 MACKAY (622 529) or lodge a Customer Request via

Operating guidelines of our Facebook page

We support the Facebook statement of rights and responsibilities ( and related Facebook policies, and we request that visitors to our page to do the same.

Your comments are welcome and we do not discriminate against any views.  We do moderate postings, where needed and ask that you do not post comments that are likely to:

  • Harass, abuse or threaten other visitors to the site
  • Offend others, particularly in reference to an individual's race, age, gender, sexuality, political leaning, religion or disability
  • We ask you do not use obscene or offensive language
  • Do not post repeat comments continuously
  • Do  not promote anything that may constitute spam, such as commercial  interests, solicitations, advertisements or endorsements of any non-governmental agency
  • If you don't adhere to the above, we will moderate and potentially remove your comment. We want everyone  to enjoy using our Facebook page and look forward to engaging with you

Privacy collection notice

Your profile name from Facebook is collected by council for the purposes of addressing your enquiry and maintaining a record of correspondence. No other personal information is collected by council from Facebook.

Depending on your Facebook profile privacy  settings, by participating on council's Facebook page you may be making  your information accessible to people or organisations that access  Facebook overseas.