Annual Report 2019-2020

Annual report offers snapshot of an unprecedented year

Council’s 2019-2020 annual report is like no other, highlighting an unprecedented year.

The annual report, adopted at an ordinary meeting of council on Wednesday, December 9, is built around the theme of “tackling new challenges together”.

The report details how council teams evolved, adapted and diversified to overcome the challenges that arose with social distancing and lockdowns due to the COVID-19 pandemic.

For example, the Sport and Recreation team helped 75 local clubs “return to play” when COVID restrictions eased, the Anzac Day service in Jubilee Park was streamed online to 19,000 viewers and Libraries delivered online educational programs that were viewed 173,000 times.

Despite the impacts of COVID-19, some records were broken in 2019-2020

  • There were 403,434 visitors at our six aquatic facilities – up from 342,496
  • The 2019 Festival of Arts attracted 57,434 attendees – up from 50,500
  • Upwards of 8000 people attended the 2020 Optus Sports Expo and Sign-on Day – up from 7500
  • Libraries set a record for borrowed items, with 1,356,000 items borrowed, including 561,000 digital loans – up by 550,000 items despite a reduction in visitation
  • Council processed 15,795 tonnes of recyclables at our Materials Recovery Facility – up six per cent

The report has also been designed in a landscape orientation, rather than the traditional portrait-style.


Cover photo credit: 2019 Mackay Through The Lens photo competition entry by Steve Taylor of Andergrove