Frequently asked questions
How do I navigate the Online Sports Expo and Sign-On portal?
Click on the link above to visit the Online Sports Expo. Click on the tab called “Experiences” to view upcoming come and try days and information sessions at local clubs. You can also click on the “PlayMakers” tab to view a list of more than 100 sport and recreation options on offer and to contact them directly. For more information or for technical support regarding the online platform, please email email@example.com.
Who can I ask to help me navigate the Sports Expo and Sign-On site?
Contact the Sport and Recreation team via email (firstname.lastname@example.org) or visit any council library and a library staff member will assist you. For library locations and opening hours click here. The library team have also created a list of online resources about health and fitness and it can be found here. For more information or for technical support regarding the online platform, please email email@example.com.
How do I register to join a club?
In the club’s profile information, click on the links to the club’s website, Facebook, or email and directly communicate with the club who will assist you with your registration.
How do I find out more about a come and try day?
Visit the Sports Expo online portal. Click on the “Experiences” tab to view all the come and try day events coming up and click on a specific event to view the event details and to communicate directly with the club to find out more.
How do I enter in a competition to win a prize?
Nominate your favourite club or sporting group on the entry form located on this web page and you could win a prize. You can also check-in at one of the come and try day events happening during February for a chance to win one of five $100 vouchers!
Is there a Sports Expo event at the Mackay Entertainment and Convention Centre in 2022?
No, this is a virtual online event only. Due to health and government advice the 2022 Sports Expo has gone online.
How can I provide feedback about the 2022 Online Sports Expo and Sign-On?
An online survey is now available here. The survey information will be used to help us improve future Sports Expo events and by filling in a survey you could win a $50 Intersport Mackay voucher! You can also email any feedback or suggestions to firstname.lastname@example.org.
Why is the Online Sports Expo portal not appearing correctly on my device or loading slowly?
Pease check your internet connection and ensure you are using a device with the latest software, as slow internet speeds and out of date software may lead to display problems. Please see our instructions above for tips on how to navigate the online portal.