If you are a property owner in the Mackay region, you can now enquire on your rating information online. This service applies for currently owned properties only. If you need information on a rates assessment for a property you have previously owned, contact Council on 1300 MACKAY. To access the rates information service, you will need to register and log in to our online services. Follow the link to the Home page of our Online Services. If you need a copy of your rates, print options are available from this service.