Conditions of library membership

  • Identification and proof of current residential address is required. Alternative membership options are available for visitors, temporary residents, non-residents, and individuals experiencing homelessness.
  • If you are under 15 your parent or guardian is required to accept conditions of library membership and accept responsibility for your library membership including items accessed or borrowed.
  • Your library card is required to use library services. Download the Mackay Libraries app for a digital version of your library card.
  • You are responsible for all items borrowed on your card. Items that are lost, damaged, or long overdue are subject to replacement charges which are not refundable.
  • Items must be returned on or before the due date, unless renewed.
  • Replacement charges will automatically apply for items long overdue.
  • Your membership may be debarred if you have outstanding charges or overdue items.
  • You must report lost or stolen library cards to Mackay Regional Council Libraries and notify of any changes to contact details.