Support Services

Help, Support, Advice

Service Contact
Emergency services
If the situation is an emergency – immediate danger
000
DV Connect
24 hour Domestic Violence Helpline
1800 811 811
1800RESPECT
24 hour sexual assault & domestic violence counselling
1800 737 732
1800 4 WOMEN
Provides free phone counselling for women in Queensland
1800 496 636
13YARN
A crisis support line for mob who are feeling overwhelmed or having difficulty coping. Confidential one-on-one yarning opportunities with trained Aboriginal & Torres Strait Islander Crisis workers.
13 92 76
DV Connect Mensline
Free and confidential telephone counselling, referral and support service especially for men
1800 600 636
Men’s Referral Service
Assistance, information & counselling to help men who use family violence
1300 766 491
Domestic Violence Resource Service
A free local service that offers support and information to women, adolescents and children experiencing domestic and family violence.
4953 1788
Shelters
For information on local shelter options contact the Domestic Violence Resource Service or DV Connect
Marabisda
An Aboriginal, Torres Strait Islander and Australian South Sea Islander community organisation supporting individuals and families in the Mackay region.
4848 1062
Mackay Regional Community Legal Service
Free and confidential legal advice, information, referrals and ongoing assistance to financially disadvantaged people in the Mackay, Whitsunday and Isaac regions.
4953 1211
Mackay Child & Family Centre
The hub provides a large number of programs and services including family support/crisis care, domestic violence resources and referral support.
4842 0600
Women’s Legal Service Queensland
Free legal assistance for women in Queensland
1800 957 957
Queensland Indigenous Family Violence Legal Service
Free culturally appropriate legal support to Aboriginal and Torres Strait Islander peoples.
1800 887 700
Mudth-Niyleta Aboriginal & Torres Strait Islander Corporation
Providing a variety of services to Aboriginal and Torres Strait Islander individuals and families, including the Indigenous Family Wellbeing program.
4956 2509
Mackay Sexual Health & Assault Service
Free sexual and reproductive health clinic
4968 3919
Uniting Care
Providing family support and Men’s Behaviour Change program in Mackay
1300 096 203
Relationships Australia
Providing a range of individual and family support services, including Elder Abuse.
1300 364 277
Lifeline
24/7 crisis support
13 11 14
Kids Helpline
24/7 dedicated helpline for children and adolescents
1800 55 1800
QLife
LGBTI+ peer support and referral

1800 184 527

3pm-midnight, everyday
Victim Assist QLD
Information and advice for victims of crime
1300 546 587
Elder Abuse Helpline
Free support, referral and information for anyone experiencing elder abuse
1300 651 192
Relationships Australia
Elder Abuse Prevention and Support Service, relationship counselling and advice
1300 364 277
eSafety Women
Information and support to improve your esafety
Immigrant Women's Support Services
Information in your language