Accessible Communities

Our commitment to accessible communities

Mackay Regional Council is committed to ensuring that all residents and visitors have equitable access to council services, facilities, information, buildings, and public spaces. We believe that accessible communities are inclusive communities, and we are dedicated to removing barriers and creating opportunities for everyone to participate fully in community life.

How we support accessibility

  • Good Access Guide: Practical guidance for making council services and events accessible to all.
  • Accessible Communities Policy: Our framework for promoting fairness and inclusion across all council activities.
  • Disability Discrimination Act (DDA) Action Plan: A roadmap for meeting our obligations under the DDA and improving access for people with disabilities.
  • Equitable Access Checklist: A planning tool for community organisations and event organisers to help ensure their activities are accessible.
  • Companion Card Program: We honour the Companion Card at all council-run and council-sponsored events and facilities that charge admission, supporting people with a lifelong need for attendant care.

Continuous improvement

Council is committed to regularly reviewing our policies and practices, consulting with people with disabilities and the wider community, and reporting on our progress. Our goal is to ensure that our approach remains current, effective, and responsive to community needs.

Need more information?

For more details or to access our guides and checklists, please contact Council or visit our Accessibility Resources page.

 

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