Discounts and Concessions
Rate discounts, concessions and rebates available to eligible ratepayers and non-profit organisations.
Prompt Payment Discount
The prompt payment discount applies when payment of your rate notice is made on or before the due date.
The discount amount is 5% of the "#" items listed in the summary of charges on your rate notice. See Rate Notice Explained.
Pensioner Concessions
Holders of a Queensland "Pensioner Concession Card" issued by Centrelink, on behalf of the Department of Family and Community Services, or the Department of Veteran's Affairs, or a Queensland "Repatriation Health Card - For All Conditions" (Gold Card) issued by the Department of Veteran's Affairs are eligible for a concession on the rates applicable to their principal place of residence provided they either own or part-own the property.
The State Government provides a rebate of 20% of all charges to a maximum of $200 per annum and council provides a rebate of 25% of the general rate to a maximum of $400 per annum. In addition, State Fire Services provides a rebate of 20% of the Fire Levy Group 2 applicable to dwellings. Part-owners may only be entitled to part-rebates.
Eligible pensioners will be required to complete an application form to initially apply for the rebate and each year council will verify their entitlement with the relevant Government Department. Fresh applications will only be required if the pensioner status is not confirmed by the department.
Pensioner Rates Remission online form
Non-Profit Community Organisations
Council recognises the contribution made by community organisations, and has the capacity to provide a rating remission to these appropriate organisations.
An application for the remission has to be lodged at least once every three years and is subject to a number of conditions.
In certain circumstances, non-profit community organisations who qualify for a non-profit community organisation remission may qualify for additional relief under the Rates Relief Policy - see below.
Rating Remissions for Non-Profit Community Organisations Policy 2026(PDF, 339KB)
Conservation Remission
Ratepayers who enter into an agreement with the Environment Protection Agency to preserve areas within their holdings as areas of conservation significance may be able to apply for rate relief.