Pets and Animals

Find all the information you need to responsibly care for your animals, as well as report any problems and learn about the work done at our Animal Management Centre.

Registering your dog or cat

Registration is required for all dogs and cats over 12 weeks of age, with registrations due by June 30 each year. Council’s registration period runs from June 1 to June 30, and residents who register their pet during June are eligible for a discount.

Register your pet today

Why register

Owning a pet is one of the great joys in life and it’s one that comes with responsibilities around care and responsible ownership.

Registering your cat and dog helps council identify who owns which cats and dogs, how many pets they have and where they live.

If you move, make sure you update your pet’s new address so you can be reunited if they become lost.

Update pet registration details

Refuge and recovery

One of the most important benefits of pet registration and identification is that it allows an effective rescue and refuge service.

Pets roaming our streets are often alone and afraid, with the potential to be hurt or involved in neighbourhood disturbances. Council attempts to reunite owners with their lost pets. If your pet is lost or strays, a council registration tag is your best safeguard to ensure getting your pet back quickly and safely.

It's important to regularly check that your pet's tag is visible, safely secured and undamaged.

Registration, discounts and renewal

Registering your cat or dog is simple and can be completed online or at one of Council’s Customer Service Centres.

Cats and dogs aged 12 weeks and older living in the Mackay region must be registered with Mackay Regional Council. It is important to register your dog and cat as soon as you get it or within 14 days if you have moved to Mackay.

Registration renewals are issued on June 1 each year and are due by June 30. An early payment discount applies to registrations paid before the due date.

Registration discounts

Discounts are available for eligible pet registrations, including:

  • Pensioner discount – available to pensioners upon presentation of a valid Pensioner Concession Card.
  • Desexed pet discount – available for desexed dogs. A Sterilisation Certificate or Statutory Declaration must be provided when registering.

It’s important to note, council does conduct compliance checks and penalties such as on-the-spot fines can be issued if an animal is found to be unregistered.

Registration tags and replacement

When a cat or dog is registered, it is issued with a registration tag that must be worn whenever the animal is outside its place of residence. The tag allows for pet owners to be contacted if their animals are found away from home.

Mackay Regional Council issues lifetime registration tags, so you will not receive a new tag each year when your registration is renewed.

As the registration tags help your pets to be returned home if lost, it is important to regularly check that your pet's tag is visible, safely secured and undamaged.

If your tag is lost or damaged, replacement tags can be ordered online or through one of council’s Customer Service Centres free of charge.

Non-compliance and inspections

It’s important to note, council does conduct compliance checks and penalties such as on-the-spot fines can be issued if an animal is found to be unregistered.

Inspection program

Under the Animal Management (Cats and Dogs) Act 2008, council is required to conduct inspections to ensure that all cats and dogs are registered.

Each year, council conducts an approved, systematic inspection program in accordance with Section 113 of the Animal Management (Cats and Dogs) Act 2008.

The checks will cross reference registration data on council systems and also use Geographical Information System Data to identify areas with low registration rates.

The inspection program permits authorised officers to enter properties within the bounds of council’s local government area.  All officers will carry relevant identification.  

A copy of the authorisation can be viewed at council’s administration offices or can be purchased for a small fee.

Update pet registration details

Please complete the form below to notify council in relation to any of the following changes to your pet's registration:

  • Now desexed
  • New microchip number
  • Pensioner animal owner
  • Change of address or contact details
  • Change of ownership

Update pet registration details

Deregistering your pet

You can apply to deregister your pet in the following circumstances:

  • Your pet has been rehomed
  • Your pet is deceased
  • You have moved outside the Mackay Regional Council area.

Please note: If your pet is a "regulated dog" (menacing or dangerous), a statutory declaration or veterinary certificate is required.

Deregistration

Being responsible for your pets  

Lost pet?

If your pet has gone missing, we recommend the following:

  • Check our Impounded Animals Register.
  • If your pet is not listed, contact our Customer Service Centre on 1300 MACKAY (622 529) and provide your pet’s details in case it comes into the care of our Animal Management Centre.
  • Check local pet groups and community noticeboards on social media.
  • Contact veterinary clinics in your area.

Impounded Animals Register