Report an issue
Help us keep the Mackay region safe, clean and well maintained by reporting issues you come across in the community.
Use the Snap Send Solve App when a photo and exact location will help us investigate the issue such as potholes, damaged signs, graffiti, dumped rubbish, playground damage or water leaks. Download the app for iOS or Android or by using the form below.
For all other issues, requests and enquiries or if you are having troubles with the Snap Send Solve app, please use the Customer Request Form.
For urgent matters or immediate safety concerns, call Council on 1300 MACKAY (622 529) or 1300 622 529.
Snap Send Solve