Christmas closures for council facilities
Published on 23 December 2024
Residents are being reminded about the following council facility closures over the Christmas and New Year holiday period.
Call Centre 1300 MACKAY (622 529)
Council’s local call centre will close Christmas Day, Wednesday, December 25, to Wednesday, January 1 (inclusive) with an after-hours service operating during this time for emergency calls. For non-urgent requests and payments, visit www.mackay.qld.gov.au/request
Customer Service Centres
Mackay
Closed noon, Tuesday, December 24
Reopening 9am, Thursday, January 2
Mirani
Closed noon, Tuesday, December 24
Reopening 9am, Monday, January 6
Sarina
Closed noon, Tuesday, December 24
Reopening 9am, Monday, January 6
Recruitment
If applying for a role with council over Christmas (www.mackay.qld.gov.au/careers), our recruitment team will be back on board from Wednesday, January 8, 2025 to reply to applications and any queries.
Animal Management Centre
Closed Christmas Day and Boxing Day (on call for emergencies)
Friday, December 27 - open by appointment only between 10am to 12pm
Monday, December 30 to Tuesday, December 31 - open by appointment only between 10am to 12pm
Closed New Year's Day (on call for emergencies)
Artspace Mackay
Closed 3pm, Sunday, December 15, 2024
Reopening 10am, Saturday, January 18, 2025
Aquatic facilities
Mackay ARC
Closed Wednesday, December 25 (Christmas Day)
Bluewater Lagoon
Closed Wednesday, December 25 (Christmas Day)
Open every other day from 9am to 5.45pm
Memorial Swim Centre
Wednesday, December 25 - Closed (Christmas Day)
Thursday, December 26 - Closed (Boxing Day)
Friday, January 27 – Changed opening hours 8am to 5pm
Tuesday, December 31 – Changed opening hours 6am to 5pm
Wednesday, January 1 – Closed (New Year’s Day)
Thursday, January 2 – Changed opening hours 10am to 7pm
Pioneer Swim Centre
Wednesday, December 25 - Closed (Christmas Day)
Thursday, December 26 - Closed (Boxing Day)
Wednesday, January 1 - Closed (New Year's Day)
Mirani Swim Centre
Tuesday, December 24 – Change in opening hours 6am to 5pm
Wednesday, December 25 - Closed (Christmas Day)
Thursday, December 26 - Closed (Boxing Day)
Friday, December 27 – Change in opening hours 8am to 5pm
Tuesday, December 31 – Change in opening hours 6am to 5pm
Wednesday, January 1 - Closed (New Year's Day)
Thursday, January 2 – Change in opening hours 10am to 5pm
Sarina Pool
Wednesday, December 25 - Closed (Christmas Day)
Thursday, December 26 - Closed (Boxing Day)
Wednesday, January 1 - Closed (New Year's Day)
Foodspace
Closed 2pm, Tuesday, December 24
Reopening 8am, Monday, January 13, 2025
Jubilee Community Centre
Closed noon, Tuesday, December 24
Reopening 8.30am, Thursday, January 2, 2025
Ken Burgess Orchid House
Closed from 3pm, Friday, December 20
Reopening 10am, Monday, March 3, 2025
Mackay Entertainment and Convention Centre Box Office
Closed 2.30pm, Tuesday, December 24
Reopening 9am, Thursday, January 2, 2025
Tickets for shows and events can be purchased online via themecc.com.au during this time.
Mackay Regional Botanic Gardens
Administration and Tropical Shade Garden
Closed 4pm, Friday, December 20
Reopening 9am, Monday, January 13, 2025
Botanic Gardens Café and Lagoons Gallery
Closed from Monday, December 23
Reopening 9am, Wednesday, January 15, 2025
Mackay Regional Council Libraries
Closed noon on Tuesday, December 24
All libraries, except Mirani Library, will reopen on Thursday, January 2, 2025 at 10am.
The Mirani Library will open at 1pm on January 2.
Museums and Historical Centres
Greenmount Homestead
Closed, reopening Monday, April 7, 2025
Mackay Museum
Closed, reopening Tuesday, April 8, 2025
Sarina Museum
Closed, reopening in April 2025, date to be confirmed.
Pioneer Valley Museum
Open Saturdays, 9am to 12pm with entry via the Mirani Library and subject to their Christmas closure period (closed Saturday, December 28).
Sarina Neighbourhood Centre
Closed from Monday, December 23, reopening Monday, January 6, 2025 from 9am.
Sarina Sugar Shed
Open seven days a week, 9am to 4pm except:
Wednesday, December 25 - Closed (Christmas Day)
Thursday, December 26 - Closed (Boxing Day)
Tours closed from Saturday, December 21, resuming Friday, December 27. Follow their Facebook page for updates.
Sarina Youth Centre
Closed Friday, December 20 until Monday, January 13, 2025.
Reopening Tuesday, January 14, 2025 (Tuesday to Thursday each week)
Waste facilities
Council’s waste facilities will only close for Christmas Day, except for Paget Waste Management Centre, which will be open on Christmas Day from 6.15am to 5.45pm.
Rural transfer stations at Bloomsbury, Bucasia, Eungella, Gargett, Hay Point, Kolijo, Koumala, Otterburn, Sarina, Seaforth and Walkerston will be closed Christmas Day.
Waste collection services will continue to run routine pick-ups during the Christmas holiday period. Residents are reminded to leave their wheelie bins out as normal.
Incredable Ltd (Resource Recovery Facility – drop-off) will be closed Christmas Day.
Incredable Ltd Tip Shop will be closed Monday, December 23, 2024 until Sunday, January 5, 2025 (inclusive).
For further details, visit mackay.qld.gov.au/waste.