Volunteering at council

Do you have a passion for your local community, have some spare time and want to make a difference in your local community? 

Volunteers are an integral part of our community. Volunteering helps build and create communities, develops skills, strengthens networks and provides a sense of belonging and connection.

Recognising the unique talents, skills, knowledge and experience that volunteers contribute, Mackay Regional Council engages more than 400 volunteers across a suite of programs and activities.

Council engages volunteers for the purpose of supplementing and extending its services, performances and activities.

Volunteers are not seen as replacing council staff, but rather as providing an opportunity for council to expand and enhance the current level of service provided to the community.

Where can I volunteer with council?

We believe volunteers are able to contribute many unique talents, skills and knowledge to enhance the services provided to the community.

Council has a number of facilities and areas that utilise the services of volunteers.

Who can volunteer with council?

We welcome all community members to volunteer with council.

Some volunteer activities may have an age or fitness requirement, depending on the activities planned/undertaken by volunteers.

Volunteers will be asked to complete a volunteer registration form, volunteer induction and a site-specific induction.

Volunteers will be required to comply with council policies and procedures, Code of Conduct, the Work Health and Safety Act 2011 and Work Health and Safety Regulations 2011.

Please note that from time-to-time volunteer programs reach capacity and council are not able to provide volunteer placements.

What's next?

If you are interested in volunteering, you can register your interest by completing the online form.

Once the application is received, a staff member will contact you regarding your expression of interest.

Some of our volunteer opportunities may require volunteers to hold, or obtain, a Working with Children Blue Card.

To request a paper-based application form, please call 1300 MACKAY (622 529), visit  one of customer service centres, or send an email to council@mackay.qld.gov.au

COVID Safe volunteering

Our primary concern is the safety and wellbeing of our staff, volunteers, and our community during challenging times like these.

Our volunteer programs are working to COVID Safe plans to reduce the likelihood of community transmission. Volunteers will need to comply with all COVID Safe plans and protocols.

Our commitment to volunteers

Council is committed to ensuring the management of volunteers is undertaken in accordance with Volunteering Australia's "National Standards for Volunteer Involvement" and strives to pursue the highest possible standard for a supportive, safe and healthy work environment for all volunteers.

Other volunteering opportunities

Volunteering Queensland provides information and the opportunity for community members to link up with not-for-profit and community groups that need volunteers.

Find out what volunteering opportunities are available.

For more information

Phone: 1300 MACKAY (622 529)

Email: council@mackay.qld.gov.au

In person: Visit our customer service centres in Mackay and Sarina.