Community Perceptions Survey 2023
Residents believe roads and bridges should be council's top priority for the next three years.
That is a key finding from a Community Perceptions Survey recently undertaken by EMRS on behalf of council.
The phone poll of 400 residents also found that 68 per cent of residents surveyed were satisfied overall with council's performance over the past 12 months.
The average satisfaction rating was 6.4 out of 10, down marginally by 0.2 points from 2018.
Kerbside wheelie bin collection (8.5) was the best perceived service, followed by Mackay Regional Botanic Gardens (8.3).
The condition of unsealed local roads (4.8) was the worst perceived service. A similarly low rate was recorded for local sealed roads (5.1).
Satisfaction ratings for council services and facilities can be benchmarked against previous surveys in 2021, 2018, 2014 and 2009.