Quick exit

Support services

Emergency services

If the situation is an emergency – immediate danger


DV Connect

24 hour Domestic Violence Helpline

1800 811 811


24 hour sexual assault & domestic violence counselling

1800 737 732


A crisis support line for mob who are feeling overwhelmed or having difficulty coping.  Confidential one-on-one yarning opportunities with trained Aboriginal & Torres Strait Islander Crisis workers.

13 92 76

DV Connect Mensline

Free and confidential telephone counselling, referral and support service especially for men

1800 600 636

Men’s Referral Service

Assistance, information & counselling to help men who use family violence

1300 766 491

Domestic Violence Resource Service

A free local service that offers support and information to women, adolescents and children experiencing domestic and family violence.

4953 1788


For information on local shelter options contact the Domestic Violence Resource Service or DV Connect



An Aboriginal, Torres Strait Islander and Australian South Sea Islander community organisation supporting individuals and families in the Mackay region.

4848 1062

Mackay Regional Community Legal Service

Free and confidential legal advice, information, referrals and ongoing assistance to financially disadvantaged people in the Mackay, Whitsunday and Isaac regions.

4953 1211

Mackay Child & Family Centre

The hub provides a large number of programs and services including family support/crisis care, domestic violence resources and referral support.

4842 0600

Women’s Legal Service Queensland

Free legal assistance for women in Queensland

1800 957 957

Queensland Indigenous Family Violence Legal Service

Free culturally appropriate legal support to Aboriginal and Torres Strait Islander peoples.

1800 887 700

Mudth-Niyleta Aboriginal & Torres Strait Islander Corporation

Providing a variety of services to Aboriginal and Torres Strait Islander individuals and families, including the Indigenous Family Wellbeing program.

4956 2509

Mackay Sexual Health & Assault Service

Free sexual and reproductive health clinic

4968 3919

Uniting Care

Providing family support and Men’s Behaviour Change program in Mackay

1300 096 203

Relationships Australia

Providing a range of individual and family support services, including Elder Abuse.

1300 364 277


24/7 crisis support

13 11 14

Kids Helpline

24/7 dedicated helpline for children and adolescents

1800 55 1800


LGBTI+ peer support and referral

1800 184 527

3pm-midnight, everyday

Victim Assist QLD

Information and advice for victims of crime

1300 546 587

Elder Abuse Helpline

Free support, referral and information for anyone experiencing elder abuse

1300 651 192

Relationships Australia

Elder Abuse Prevention and Support Service, relationship counselling and advice

1300 364 277

eSafety Women

Information and support to improve your esafety

Quick exit