E-scooter Trial

Global micromobility company Beam in partnership with Mackay Regional Council commenced a 12-month e-scooter trial on June 7, 2022.  

The e-scooters will be available for use seven days a week and 24-hours a day, improving transport options and connections for both leisure and commuting.

The new carbon-neutral, affordable and fun form of transportation for both visitors and locals alike has made safety its highest priority and utilises the latest technology.

A safety briefing is delivered to every rider, featuring instructions on how to park and ride safely, with free credits offered to encourage rider education.

Other safety measures in place include speed limits in specific areas capped by onboard software. Established no ride, no parking and slow zones automatically restricting the e-scooter’s operations as does the compulsory helmet technology.

The e-scooters have a three-strikes policy, with riders facing suspension for bad riding and parking offences. Those caught riding dangerously or breaking the law face permanent bans. Beam Safety Ambassadors will be patrolling high-traffic areas daily.

Established parking docks will be viewable within the app with riders being directed to the appropriate parking spots through a combination of guidance, incentives, and disincentives.

The app-based service will feature affordable pay-as-you-go rates, with a $1 unlock fee and 45 cents per minute.

Beam’s operating area will include the suburbs of Mackay city, North Mackay, East Mackay, West Mackay, South Mackay and parts of Ooralea, Mount Pleasant and Mackay Harbour. Riders will be able to see the full riding area within the app.

E-scooters may travel on footpaths, shared paths, bike lanes (where there is a divider) and only on roads without a middle lane and have a 50km/hr or below speed limit. The travel zones for hired e-scooters will be enforced using the GPS locator in each hired e-scooter.

See the Queensland Government website for more information on where e-scooters may be ridden.

Businesses can get involved with Beam’s Retail Support platform where events and incentives are promoted for free via in-app notifications to help stimulate economic activity.