Fees, charges and timeframes
The timeframes and cost of applying for documents held by council are included in the table below.
Effective from July 1, 2023
Application type | Act | Application fee | Proof of identity required | Processing fees | Timeframe for decision |
|---|---|---|---|---|---|
Personal Information | Information Privacy Act | Nil | Yes | Nil | 25 business days |
Personal Information (acting on behalf of another person) | Information Privacy Act | Nil | Yes (from both parties) | Nil | 25 business days |
Non-Personal Information | Right to Information Act | Nil | Yes | If more than 5 hours spent processing application a charge of $8.65 for each 15 minutes spent | 25 business days |
Mixed Application (both non-personal and personal information) | Right to Information Act | Yes – $55.75 | Yes | If more than 5 hours spent processing application a charge of $8.65 for each 15 minutes spent | 25 business days |
Business Information | Right to Information Act | Yes – $55.75 | Yes for the person lodging the application | If more than 5 hours spent processing application a charge of $8.65 for each 15 minutes spent | 25 business days |
Amendment of personal information | Information Privacy Act | Nil | Yes | Nil | 25 business days |
Photocopying Charges A4 – Black & White Copies | Information Privacy Act/Right to Information Act | Nil | $2.10 per page |
Should you have any questions or wish to obtain a copy of the released information, please contact the Right to Information Coordinator by telephone council's Client Service Centre on 1300 622 529.