Fees, charges and timeframes

The timeframes and cost of applying for documents held by council are included in the table below.

Effective from August 10, 2020

Application type

Act

Application fee

Proof of identity required

Processing fees

Timeframe for decision

Personal Information

Information Privacy Act

Nil

Yes

Nil

25 business days

Personal Information (acting on behalf of another person)

Information Privacy Act

Nil

Yes (from both parties)

Nil

25 business days

Non-Personal Information

Right to Information Act

Nil

Yes

If more than 5 hours spent processing application a charge of $8.00 for each 15 minutes spent

25 business days

Mixed Application (both non-personal and personal information)

Right to Information Act

Yes –

$51.70

Yes

If more than 5 hours spent processing application a charge of $8.00 for each 15 minutes spent

25 business days

Business Information

Right to Information Act

Yes –

$51.70

Yes for the person lodging the application

If more than 5 hours spent processing application a charge of $8.00 for each 15 minutes spent

25 business days

Amendment of personal information

Information Privacy Act

Nil

Yes

Nil

25 business days

Photocopying Charges

A4 – Black & White Copies

Information Privacy Act/Right to Information Act

 

Nil

$2.10 per page

 

Should you have any questions or wish to obtain a copy of the released information, please contact the Right to Information Coordinator by telephone council's Client Service Centre on 1300 622 529.