Household collection

Mackay Regional Council’s kerbside waste collection consists of one 240 litre red/green lidded bin for general waste that is serviced weekly and one 240 litre yellow- lidded bin for recycling that is serviced fortnightly on the same day as your general waste bin.

Bins servicing information

To make sure your bin is collected:

  • Check your collection day (see below).
  • Position the bin by 6.00am on the day of collection.
  • Place the bin on the footpath next to kerb, handle towards the house.
  • Ensure access to the bin.
  • Ensure general waste and recycling are in the correct bin.
  • Do not block vehicle access or pedestrian pathways.
  • Do not overfill bins, the lid must close fully.
  • Bag loose rubbish, for example dust, kitchen scraps and grass clippings. Note: recycling should not be bagged.
  • Keep garden pruning's small.
  • Do not overload the bin (maximum weight is 70 kilograms).
  • No pressure pumps, generators or pressurised energy systems. Visit a-z of waste disposal.
  • No gas bottles or batteries. Visit a-z of waste disposal

Large items of waste or extra waste can be disposed of at one of the transfer stations in the Mackay region.

For further options with discarding rubbish, please check the a-z easy guide of waste disposal.

Check your bin collection day and week

Follow these steps to check when general waste and recycling bin collection is scheduled for your property:

  • Visit and follow the prompts (click on "Accept').
  • Select in the toolbar across the top “Searches” and then on the side “Find Road” > “Next” > start typing in your road name and select it from the drop-down list.
  • Click “Layer List” in the toolbar across the top.
  • In the left-hand side "Layers" column, select the check box “MRC Community Services” and click “+” to expand.
  • To work out when is your General Waste Bin day, select the check box “Garbage Bin”.
  • Click the Iconicon next to "Garbage Bin" to find out if your bin is emptied “Mon”, “Tues”, “Wed”, “Thur”, or “Fri”.
  • To work out when is your Recycling Bin week, select the check box “Recycle Bin” instead.
  • Click the Iconicon next to "Recycle Bin" to find out if you are “Week 1” (green) or “Week 2” (blue)
  • Refer to the recycling calendar to see the dates for "Week 1" and "Week 2".

Recycling bins

In the Mackay region the household 240 litre recycling bins have a yellow lid. The yellow-lidded recycling waste bins are serviced fortnightly on the same day as your general waste bin.

The yellow-lidded recycling bin is intended for recyclables that are generated daily from households.

View the recycling calendar to find out what week your recycling bin will be collected (green or blue route).

What you CAN and CANNOT place in the yellow-lidded recycling bin?


General waste bins

General waste bins are serviced weekly in the Mackay region. Traditionally the household 240 litre general waste bins have had a green lid, but a red lid is now the national standard for general waste bins. All new services in the Mackay region will now be issued with a red lidded general waste bin. Green lids are slowly being phased out over the coming years.


What can be placed in the red/green lidded general rubbish bin?

The red/green lidded general waste bin is intended for domestic waste that is generated daily from households and cannot be placed in the recycling bin.

Please Note: It is preferable to bag loose general waste such as grass clipping, dust and kitchen scraps as they tend to adhere to the bins and collection vehicles.

Alternatively home worm farming and composting are a great way to reduce the amount of waste that leaves your home and goes to landfill.

Don’t put these items in the red/green lidded general waste bin:

  • No bricks, rocks, soil or concrete.
  • No large metal objects.
  • No building materials.
  • No liquids – paints, motor oil or solvents.
  • No toxic or corrosive substances.
  • No needles and syringes
  • No gas bottles or batteries.

Visit the a-z easy guide of waste disposal to determine how best to dispose of these items.

Has your wheelie bin been stolen?

Wheelie bin theft is a crime.  If your bin has been stolen, contact Policelink on 131 444 to report the theft.

Once reported, contact council on 1300 MACKAY (622 529) with the police report number to have your bin replaced.

The standard domestic bin collection service is for one general waste bin and one recycling bin per property.  Anyone with additional, unregistered bins should contact council to make arrangements for return.

Is your bin in tip top shape?

If your wheelie bin is damaged contact council on 1300 622 529 or submit a customer request via online services to have it repaired or replaced.

This will help eliminate any potential spillage problems.